SALAMZADEH, Y.; ZADEH, M. A. M. Investigating the quality of Service in chain stores using SERVQUAL approach (Case Study: Refah Stores on Alborz Province). Archives of Business Research, [S. l.], v. 3, n. 6, 2015. DOI: 10.14738/abr.36.1571. Disponível em: http://116.203.177.230/index.php/ABR/article/view/1571. Acesso em: 23 nov. 2024.