Ngatno, and Azwina Eka Ariyanti. “Effect of E-Service Quality on E-Satisfaction and E-Loyalty: Moderated by Purchase Frequency”. Archives of Business Research 9, no. 7 (July 30, 2021): 153–161. Accessed November 22, 2024. http://116.203.177.230/index.php/ABR/article/view/10535.