Kandie, Hilary Kipchirchir. “Effects of Service Quality on Students’ Satisfaction in Libraries in Kenya Using Servperf Model: Case of St Pauls’ University in Kenya”. Archives of Business Research 6, no. 1 (January 20, 2018): 117–133. Accessed September 20, 2024. http://116.203.177.230/index.php/ABR/article/view/3827.