1.
noor ritawaty. THE EFFECT OF SERVICE QUALITY AND RELATIONAL EFFORTS ON TRANSACTION SATISFACTION, RELATIONAL OUTCOME AND CUSTOMER RETENTION IN RETAIL BUSINESS IN THE CITY OF BANJARMASIN. ABR [Internet]. 2019Oct.29 [cited 2024Sep.19];7(10):113-20. Available from: http://116.203.177.230/index.php/ABR/article/view/7252