1.
Pondaag JJ, Kindangen P, Tawas HN, Sumarauw JSB. IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: THE EFFECT ON PATIENT SAFETY CULTURE, SERVICE QUALITY, AND ITS IMPACT ON PATIENT SATISFACTION AND PRIVATE HOSPITAL PERFORMANCE IN MANADO CITY. ABR [Internet]. 2021Jul.22 [cited 2024Nov.14];9(7):44-58. Available from: http://116.203.177.230/index.php/ABR/article/view/9847