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Advances in Social Sciences Research Journal – Vol. 8, No. 5
Publication Date: May 25, 2021
DOI:10.14738/assrj.85.10159.
Kairu, J. K., Senaji, T. A. (2021). Exploring Salience as a Strategic Disposition in Kenya. Advances in Social Sciences Research Journal,
8(5). 71-83.
Services for Science and Education – United Kingdom
Exploring Salience as a Strategic Disposition in Kenya
James Kamau Kairu
PhD Candidate, Kenya Methodist University
Thomas Anyanje Senaji
Professor, The East African University
ABSTRACT
Drawing from the socio-cognitive theory and upper echelon theory, we examined
the relationship between salience and competitiveness by surveying 163 managers
from leather and textile firms in Kenya. We used three dimensions of salience:
impact, sensitivity and interest and measured competitiveness using both efficiency,
such as profit; and effectiveness measures such as innovation. We found a
significant relationship between all the dimensions of salience and competiveness
(Impact: r = .250, p = .001; Sensitivity: r = .436, p < .001; Interest: r = .416, p < .001;
Salience: r = .427, p <.001). Further, sensitivity significantly influenced the odds for
competitiveness at 5% level of significance (sensitivity: exp (B) = 2.435, Wald =
4.191, p = .041); impact had the least negative and insignificant (exp (B) = .693, p =
.444) prediction of the odds for competiveness. These findings suggest that the
factors that are considered by managers of organizations as impactful, of interest
and which managers perceived as sensitive have implications for competitiveness.
It is recommended that managers enhance their cognitive capacity with regard to
salience to be able to perceive and interpret environmental cues and use these to
make appropriate strategic decisions to improve their competitiveness.
Key words: Salience, competitiveness, Kenya
INTRODUCTION
From the resource based view of the firm and the capability paradigm of strategy, superior
performance of organizations depends on unique resources and capabilities that an
organization has not least being the managers’ capabilities. In particular, the cognitions of
managers, which has implications for the decisions that managers make, and which affect the
organizational strategy hence overall performance are crucial.
Managerial cognition can be comprehended for the socio-cognitive theory Bandura (1988),
where the variables of cognition are salience, regulatory focus, identity domain and internal/
external orientation. Further, the strategy of an organization is partially a reflection of the
thinking of top managers as predicted by the upper echelon theory (Hambrick & Mason, 1984).
This study explored the relationship between salience and competitiveness of leather and
textile firms.
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Advances in Social Sciences Research Journal (ASSRJ) Vol. 8, Issue 5, May-2021
Services for Science and Education – United Kingdom
Salience
In this study, salience connoted the state of being important or conspicuous or getting noticed.
It is the extent to which managers perceive factors as having impact on organization or to which
the performance of the organization is sensitive or being of interest to stakeholders. The salience
of an event is a factor which is essential in the discussion of the organization attention, which
can be evaluated by the use of both bottom-up and top-down approaches. Where, the salient
event has the more likely characteristic that can be noticed by an observer (Hubber & Sutcliffe,
2018). Also, it directly influences the perception of an event, and it forms the basis of the mental
model.
Mitsuhashi (2012) labeled the phenomena of salience as "objective salient" in one of his
vicarious study of biases. While studying nuclear plant operation error, he argued that errors
are more salient since they possess a substantial negative impact on the stakeholders.
However, Salvato and Rerup (2018) argue that the weak environmental cues may contain
opportunities or threat information, which are significant to the organization outcomes. He
further concludes by setting recommendations on processes and structures needed by
organizations to implement direct attention to the vital weak cues. Additionally, the top-down
process to attention can help one understand the salience concept. Organizational structure,
shared beliefs and managerial cognition can make events salient in the eye of an individual. For
instance, Mitsuhashi (2012) argues that an event is contextually salient when it becomes
different to individuals compared to what they are used to or as they have encountered them.
An individual makes sense of the surrounding and the unfolding environmental events that are
greatly influenced by the contemporary schema and mental models. Weick (2015) describes
the process of sense-making as an individual’s ability that extracts cues from the environment
and compare them with the experience in their mental models. He also considers it as the
process of making sense; suggesting that an individual always enacts an affirmation that is held
currently in the mental model. In this regard, sense-making of an organization provides a view
of attention which describes the components influencing the interpretation of issues by
members of the organization (Weick, 2015). Finally, Ocasio and Nigam (2018) argue that sense- making and attention paying in a particular industry’s aggressive moves are rooted in past
mental models, in which this process creates new mental models directing future attention and
further sense-making.
According to Hoffman and Ocasio (2010), salience stimuli interact with current models of mind
in shaping the attention of individuals. Also, Sutcliffe and Huber (2018) consider salient as an
event that has properties making it get noticed despite the difference level that may existing
among individuals. Salience is regarded as the impact of a cue of the environment that attracts
a lot of attention than any other. This is an essential element in attention concept. Particular
attention suggests that organizations and individuals selectively concentrate on certain stimuli
from external environment while not looking at others (Hoffman & Ocasio, 2010). Two
processes exist to determine whether the event is salient. First, is the top-down process, where
the decision-maker’s mental models, channels and organization share beliefs and norms in
making stimuli remarkable. The top-down process creates a notion that managers rearrange,
alter and construct the physical features and meaning of their existing environment (Weick,
2015).
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Kairu, J. K., Senaji, T. A. (2021). Exploring Salience as a Strategic Disposition in Kenya. Advances in Social Sciences Research Journal, 8(5). 71-83.
URL: http://dx.doi.org/10.14738/assrj.85.10159
An environmental cue is salient if it is perceived by individuals in an organization as having an
impact on an organization’s outcomes, it is of interest and that if it is perceived as sensitive.
Such factors can be competition, product quality, and customer service among other factors.
These three have important implications for the performance of organizations including their
competitiveness, and tend to receive managers’ attention. Stated otherwise a salient cue or
factor is one that attracts attention compared to other cues or factors in both the external and
internal environment. However, from an organizational perspective, and considering a
competitive business environment, salient factors are mainly from the external environment.
From a strategy standpoint, some of the factors along which salience is perceived are product
quality, customer service, and competition because these are important considerations that
have implications for performance of organisations.
Competitiveness
Competitiveness is important in understanding the continued existence of firms after their
formation. It represents the minimum conditions for firms to remain in the market without
implying any kind of competitive advantage. For as long as limits on opportunities and
resources exist, firms in any industry have to compete and engage in actions that can give them
an advantage over competitors. Competitive actions can take many forms including marketing
campaigns, pricing strategies as well as mergers acquisitions. The common feature about these
activities is that all aim at gaining competitive advantage over rival firms. To gain a better
position at the expense of another player in an industry, a firm will resort to effective
competitive strategies (Ferrier, 2015).
Ocasio (2017) asserts that initiation of competitive action by a competitor has important
consequences for other organizations in the same industry, sector or market segment. The
response from an organization occurs when decision-makers are aware of the activities in the
business competitive environment. He argues that the decision-makers are bound by two
processes involved in determining attention focus. The first one is a bottom-up process that
deals with stimuli characteristics and the things that make them unique from others. The top- down process is the second one, which claims that values, goals, cognitive orientations and
demand tasks influence the direction of attention. Thomas et al., (2014), argued that when
industries experiencing competition at a faster pace face a demanding and complex
environment, managers in these organizations should develop a quick interpretation of
information and use this interpretation to make decisions. They suggest that interpretation
may be a complicated process and various previous studies argue empirically and theoretically
that when managers are exposed to the same stimuli, there will be a different interpretation
from decision-makers of these organizations. For instance, different managers may look at
specific competitive action by rivals, with others interpreting it as an opportunity while other
may view it as a threat. This is due to contextual factors directing attention, information flow
and interpretation (Ocasio, 2017). The more accurate the interpretation of the environment
and the use of the information to make decision and take actions, the better will be the
performance compared to that of competitors.
Consequently, competitiveness should be measured with respect to a benchmark because it is
a relative concept (Pedraza, 2014). Firms must be compared with each other, or nations with
each other; in this case producing absolute figures for a country or an industry is of no much
use with regard to competitiveness. For example, an increase in competitiveness happens when