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Advances in Social Sciences Research Journal – Vol. 9, No. 5

Publication Date: May 25, 2022

DOI:10.14738/assrj.95.12481. Pranata, R. N., Kriyantono, R., & Hussein, A. S. (2022). The Effect of Internal Meaning on Purchase Decision with Attitude Mediation:

A Quantitative Explanatory Study of Brawijaya University Students' Internal Meaning of BTS Meal Co-Branding Products. Advances

in Social Sciences Research Journal, 9(5). 396-407.

Services for Science and Education – United Kingdom

The Effect of Internal Meaning on Purchase Decision with

Attitude Mediation: A Quantitative Explanatory Study of

Brawijaya University Students' Internal Meaning of BTS Meal Co- Branding Products

Riky Nugroho Pranata

School of Communication

Brawijaya University. Malang, Indonesia

Rachmat Kriyantono

School of Communication

Brawijaya University. Malang, Indonesia

Ananda Sabil Hussein

School of Communication

Brawijaya University. Malang, Indonesia

ABSTRACT

This research is a study of the study of internal meaning in the study of marketing

communications, based on Osgood's theory or commonly known as the semantic

meaning theory. in Osgood's theory, the meaning of a person is said to lie in a

metamorphosis space which consists of three main dimensions,

namely evaluate, activity, and potency. The purpose of this study was to analyze the

effect of internal meaning on purchase decisions with Attitude mediation. The

research object chosen was the BTS Meal co-branding product, which was the result

of a collaboration between McDonald’s and the K-Pop boy band Bangtan Boys (BTS).

The research sample used a convenience sampling technique consisting of 100

Brawijaya University students from various faculties. This type of research is

quantitative and the method used in this research is a survey. The data analysis

method used in this study is Partial Least Square (PLS) with the help of the SmartPLS

Version 3 program. The findings of this study revealed that the influence of internal

meaning on purchase decision with evaluate indicator through Attitude mediation

does not affect purchase decision. The influence of internal meaning on purchase

decision with activity indicator through mediation Attitude affects purchase

decision. The influence of internal meaning on purchase

decision with potency indicator through mediation Attitude affects purchase

decision. The results of this study reveal that Attitude affects purchase decision.

Keywords: The semantic meaning theory, Osgood's Semantic Differential, marketing

communication, co-branding Product

INTRODUCTION

McDonald's has announced an official partnership with Bangtan Boys, often known as BTS, a

Korean boy band. McDonald's uses a co-branding corporate communication approach, which

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Pranata, R. N., Kriyantono, R., & Hussein, A. S. (2022). The Effect of Internal Meaning on Purchase Decision with Attitude Mediation: A Quantitative

Explanatory Study of Brawijaya University Students' Internal Meaning of BTS Meal Co-Branding Products. Advances in Social Sciences Research

Journal, 9(5). 396-407.

URL: http://dx.doi.org/10.14738/assrj.95.12481

entails developing new goods as a consequence of a collaboration between McDonald's and BTS

in the shape of BTS Meals. Co-branding is defined by Kotler [10] as the combination of two or

more well-known brands in an offer in which one brand promotes the other in the hopes of

attracting potential buyers.

Several research on the relationship between co-branding and consumer impressions have

been undertaken [1] . Even so, the success of co-branding is influenced not only by the strategy

of the companies involved, but also by customer perception, which is one of the variables to

consider. One of the benefits of co-branding is that it improves brand perception among

consumers [5] The success of a co-branding strategy is determined by both consumer

perception and motive approach [21] The goal of co-branding is to broaden reach, increase

revenue, and gain a competitive advantage by raising customer awareness [2]

In the perspective of communication, perception is the core of communication, and utilization

(interpretation) is the core of perception, which is identical to decoding in the communication

process. According to Jhon R. Wenburg and William W. Wilmot ; [20] perception is defined as a

way of giving meaning. In the psychological theory that influences human communication,

Osgood and Schramm put forward the most basic model of communication. Osgood's theory is

related to how the notion of a concept is formed and from that understanding is closely related

to thinking and attitudes. Osgood's theory is used to try to explain the meaning of connotation

and how it originates.

Research Problem

Internal perception or meaning can be utilized as material to determine the meaning felt by

someone when observing the Co-branding company communication plan, and we can deduce

what other people are thinking and feeling based on this information. It is envisaged that a

person's opinion of the co-branding business communication approach would influence their

purchase decision. Previous research [17] and [13] evaluated co-branding products as a

marketing communication strategy using Osgood's Semantic Meaning Theory technique.

Osgood created three dimensions in this study by combining instruments from [4] and [23].

The findings of this study show that numerous aspects of Osgood's theory can be applied to

understanding co-branding strategies. However, the author has yet to find a complete study

that shows how the internal meaning of a co-branding company communication approach

influences individual intention.

The S-O-R theory used in this study is an illustration of the existing phenomenon, in this study

where consumers view the McDonald's and BTS co-branding strategy as a stimulus, giving

messages in the form of BTS Meal products to organisms, namely consumers. Furthermore, the

message received by the consumer is processed so that it will produce a response in the form

of buying interest in the stimulus. The response can be a positive response or a negative

response. A person's buying behavior is a person's response or reaction to a stimulus. In the

Stimulus - Organism - Response (SOR) theory. [18] so that in this theory more precisely is how

to change attitudes. In the process of changing attitudes, it appears that attitudes can change

when the stimulus given is very good. With the co-branding business communication carried

out by McDonald’s and the BTS boy band in the form of the BTS Meal product, it is hoped that

there will be positive consumer behavior formed from the internal meaning of consumers. The

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expected effect of the co-branding business communication strategy is as a stimulus that can

affect individual intention.

In this research, the author attempts to use attitude as a link from stimulus to intention. Attitude

as one of the factors that influence consumers in making purchasing decisions plays an

important role. According to Schiffman and Kanuk, 1991 ; [3] Attitude is a learned tendency to

be happy or unhappy, in a consistent way with one object. Attitude can develop from one's

experience with the environment such as information from friends, salespeople or the mass

media. Attitudes also come from direct or indirect experience.

LITERATURE REVIEW

Internal meaning/connotative meaning

According to Osgood's Theory, co-branding is a physical stimulus that experts believe might

elicit a personal response in a person, specifically a potential consumer. Osgood conducted

research on this meaning using the factor analysis technique to uncover the fundamental

dimensions of a person's meaning. Internal responses and internal stimuli are central to

Osgood's theory of meaning.

(Strategi Co-branding)

Picture 1. Osgood's Theory Model for Application in Research

Source: Littlejohn & Foss, 2009

The chart is a correlation between Osgood's theory which is the reference in this study, how

internal meaning is able to determine consumer attitudes. The importance of consumer

behavior in making purchasing decisions is something that must be known by a marketer.

Internal meaning is the main assessment for all sources in this study and also determines the

next attitude.

The whole series is described as (1) Physical Stimulus; (2) Internal Response; (3) Internal

Stimulation; (4) Response from outside. [16] His findings in this study resulted in the theory of

semantic space or semantic space. A person's meaning is said to be in a metamorphosis space

which consists of three main factors, namely; (1) Evaluate (2) Activity (3) Potency [16].

Evaluate

A person's assessment of the co-branding plan.

(Thus explaining the significance of McDonald's and BTS's co- branding strategy)

Internal representations that give rise to meaning

Physical Stimulation

Internal Response Internal Response

(Interested/Not interested) (Disregard / Not Disregard)

Output Responses

Positive/Negative

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Pranata, R. N., Kriyantono, R., & Hussein, A. S. (2022). The Effect of Internal Meaning on Purchase Decision with Attitude Mediation: A Quantitative

Explanatory Study of Brawijaya University Students' Internal Meaning of BTS Meal Co-Branding Products. Advances in Social Sciences Research

Journal, 9(5). 396-407.

URL: http://dx.doi.org/10.14738/assrj.95.12481

Conspicuousness

In a sequence of internal meanings of the product, the initial assessment of conspicuousness or

attractiveness is a consideration of group or environmental references that influence how a

person analyzes and assigns an attractive value to a product[23]. When it comes to co-branding,

the attractiveness of the co-branding product might be an added value in terms of the product's

appeal.

Uniqueness

Uniqueness is a process of evaluating a person in strengthening self-image amid social groups

attached to a person [23].

Quality

When a consumer sees a product with a decent appearance and quality description, they can

have high hopes for it. Consumers can see the value that will be added from a product [23]. The

quality in this co-branding product between McDonald's and Boyband BTS includes special

packaging or product packages and new menu product packages that are provided for

consumers for a limited time.

Activity

Internal meaning in terms of co-branding strategy activities.

Extended Self

A person will choose and be interested in a product that fits his identity and lifestyle [23].The

concept of the extended self leaves a mark on the owner and becomes an integral part of his

identity. The identity given in the McDonald's and BTS co-branding business communication

strategy is reflected in the items sold, such as logos, colors, and packaging, all of which reflect

BTS's vibrant colors.

Satisfaction

According to Olsen and Johnson ; [4] defines satisfaction as a measure of internal meaning

obtained from the activity side, and it is an expectation or expectation that is more than

consumers for the product. This proximity is part of how the product follows the existing

market segmentation and gives clear and appealing qualities.

Potency

Internal meaning in terms of potential co-branding strategy.

Benefit Convenience

When purchasing a product, a customer can also consider the level of service that will be

provided. They'll have a significance that relates to the product's potency. The product's

appropriateness with consumers will be influenced by the rewards and benefits obtained. [4].

Decision Convenience

Decision Conveinence is defined as consumers feeling their time and effort can be quickly used

to decide using a product [4] this is because the product is able to provide a clear explanation

of information and uses.

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Transaction Convenience

Transaction Convenience describes how a product's price allows it to provide convenience in

purchasing. Because the price of a product has the ability to influence the meaning in the

dimensions of a product's potential, it is believed that what is received from a transaction would

satisfy consumers who have purchased or utilized a product [4].

H1: There is an influence between the internal meaning of the purchase decision in co- branding business communication

Attitude

Attitude is a comprehensive evaluation and allows a person to respond favorably or

unfavorably to the object being assessed. Consumers who have a positive attitude toward a

product will influence to make purchasing decisions. The indicator of an attitude refers to the

three-component model of attitudes (model of three-component attitudes) from [22] which is

found in the research of [19] which include:

1. Cognitive, describing knowledge and perception of an object that can be obtained

through direct experience or from other sources of information.

2. Affective, describes a person's feelings and emotions regarding a product or brand as

a result of a consumer's appraisal or assessment.

3. Conative, describes a person's proclivity to perform particular acts towards an object.

H2: There is an influence between attitudes towards purchase decision in co-branding

business communication

H3: Attitude can mediate the influence of internal meaning on purchase decision in co- branding business communication.

Purchase Decision

The purchase decision is a process of evaluating and selecting from various presentations

according to certain interests and deciding on an option that is considered the most profitable.

It can be said if the purchase decision is the process of consumers in selecting based on

observations and consumer needs and determine their choices. The indicators of purchasing

decisions in this study refer to the opinions [9] stated in the research of [24] and [19] which

include:

1. Product choice

2. Brand choice

3. Choice of purchase amount

4. Time choice

RESEARCH METHODOLOGY

This study uses a semantic differential which consists of three variables that have been

determined by Osgood, namely: evaluation, activity, and potency. The semantic differential

technique can be used as a way of measuring psychology in various aspects which include:

personality, attitudes, appreciation, communication, and so on related to the affective domain,

behavior that emphasizes aspects of feelings and emotions and can also measure objectively as

stated by Osgood. Snider & Osgood (1969); [7] Instruments from [4] and [23] were adopted to

formulate the research questionnaire. The indicator of attitude refers to the three-component

model of attitudes (model of three component attitudes) from [22] which includes, cognitive,

affective and connotative. The indicators of purchasing decisions in this study refer to the

opinion of [9] which include: product choice, brand choice, and time choice.

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Pranata, R. N., Kriyantono, R., & Hussein, A. S. (2022). The Effect of Internal Meaning on Purchase Decision with Attitude Mediation: A Quantitative

Explanatory Study of Brawijaya University Students' Internal Meaning of BTS Meal Co-Branding Products. Advances in Social Sciences Research

Journal, 9(5). 396-407.

URL: http://dx.doi.org/10.14738/assrj.95.12481

The research sample used a convenience sampling technique consisting of 100 Brawijaya

University students from various faculties, the researcher's convenience sampling technique

could choose any population who had sufficient data in sampling (Miles, Huberman, & Saldana

2014, p.46 ; [15] This type of research is quantitative and the method used in this research is a

survey. An explanative survey aims to explain the relationship between two variables [11] .

The data analysis method used in this research is Partial Least Square (PLS) with the help of

the program. SmartPLS Version 3. The purpose of this study is to analyze the effect of internal

meaning on purchase decision with Attitude mediation.

MEASUREMENT

In the viability and reliability testing stage, there are 16 instrument items that can be used to

measure the research to be carried out. In quantitative research, instruments play a very

important role, so research instruments must be valid and reliable and as far as possible free

from subjective bias. [12] The researcher wants to clarify that he has modified the measuring

instrument to suit the research theme. The measuring tools used in previous studies [17] and

[14] are still well used for future research.

Table 1. Research Instrument

VARIABLE INDICATORS ITEMS

EVALUATE

(EV)

Conspicuouness (EV1)

1. 1. I find the co-branding strategy of

McDonald and BTS interesting

Uniqueness (EV2)

2. I see McDonald's and BTS's co-branding

strategy is unique

(EV3)

3. I believe the co-branding strategy of

McDonald's and BTS has merit.

Quality (EV4)

4. I think that McDonald's and BTS's co- branding strategies have advantages.

ACTIVITY

(AC)

Extended self (AC2)

5. I feel that McDonald's and BTS's co-branding

strategy provides an identity for consumers.

Satisfaction (AC3)

6. I have an impression of McDonald's and

BTS's co-branding strategy

(AC4)

7. I feel close to McDonald's and BTS' co- branding products

POTENCY

(PO)

Benefit

Convenience

(PO1)

8. I think that the co-branding product of

McDonald's and BTS is able to meet

consumer needs.

Decision

Conveinence

(PO3)

9. I feel that the product of the co-branding of

McDonald's and BTS is able to provide clear

information on benefits and uses for

consumers

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ATTITUDE

(AT)

Cognitive (AT3)

10. I believe in the product of the co-branding of

McDonald's and BTS based on the evaluation

results with other similar products

Affective (AT4)

11. I am happy with the co-branding

collaboration between McDonald's and BTS

(AT6)

12. My love for the boyband BTS makes me

happy with the co-branding collaboration

between McDonald's and BTS

Conative (AT8)

13. The product guarantee of the co-branding of

McDonald's and BTS's co-branding

encourages me to buy this product

immediately

(PURCHASE

DECISION)

(PD)

Product Choice (PD1)

14. I choose to buy products from the co- branding of McDonald's and BTS instead of

other similar products

Choice of

Purchase

Amount

(PD3)

15. I buy more products from the co-branded

co-branding Mcdonald and BTS

Time choice (PD4)

16. I will definitely buy products from the co- branding of McDonald's and BTS

Source: Research Result, 2022

DATA ANALYSIS & MEASUREMENT EVALUATION

The data analysis technique used the PLS-SEM (Partial Least Square modeling) method with

the program used was SMAtPLS 3.0. Researchers divide into five stages measuring validity and

reliability according to the measurement recommended by [8] Convergent validity expected

value > 0.7 (outer loading), discriminant validity (cross-loading), composite reliability expected

value > 0.7, AVE value expected >0.5 and Cronbach's alpha. expected value >0.6 for all

constructs.

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Pranata, R. N., Kriyantono, R., & Hussein, A. S. (2022). The Effect of Internal Meaning on Purchase Decision with Attitude Mediation: A Quantitative

Explanatory Study of Brawijaya University Students' Internal Meaning of BTS Meal Co-Branding Products. Advances in Social Sciences Research

Journal, 9(5). 396-407.

URL: http://dx.doi.org/10.14738/assrj.95.12481

Table 2. Convergent Validity Test Results through Outer Loading

Variabel Item Outer Loading AVE

Evaluate EV1 0.779 0.802

EV2 0.955

EV3 0.938

EV4 0.899

Activity AC2 0.709 0.692

AC3 0.863

AC4 0.911

Potency PO1 0.963 09.26

PO3 0.962

Attitude AT3 0.822 0.816

AT4 0.921

AT6 0.940

AT8 0.925

Purchase decision PD1 0.983 0.968

PD3 0.987

PD4 0.982

Source: Research Result, 2022

Discriminant Validity

Discriminant validity aims to determine whether the latent construct predicts the size of the

variable better than the size of the other variables. Discriminant Validity can be known by

comparing the value of the cross-loading factor. If the value of the cross-loading of items to the

intended construct is greater than the value of cross-loading to other constructs, then the

indicator is declared valid. The results of the discriminant validity test can be seen from those

presented in the following table:

Tabel 3. Discriminant Validity Test Results (Cross Loading)

Activity Attitude Evaluate Potency Purchase

Decision

Activity 0.832

Attitude 0.882 0.903

Evaluate 0.659 0.601 0.895

Potency 0.901 0.864 0.636 0.962

Purchase

Decision

0.836 0.907 0.508 0.822 0.984

Source: Research Result, 2022

Composite Reability dan Cronbach Alpha

Reliability testing used to test the reliability of the research construct.. This test is done by

looking at composite reliability and Cronbach alpha. An instrument item, can be said if it has a

composite reliability value and Cronbach alpha above 0.6. The results of the construct reliability

test of this study are as follows:

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Table 4. Composite Reliability and Cronbach Alpha Test Results

Source:Research Result, 2022

Determinant Coefficient or R-Square (R2)

R-Square (R2) indicates the strength or weakness of the influence caused by the dependent

variable on the independent variable. R-Square also shows the strength or weakness of a

research model. The value of R2 is classified into 3 criteria, including: R2 > 0.67 = strong model,

R2 > 0.33 = moderate model, and R2 > 0.19 = weak model [6].

Table 5. Determinant Coefficient Value (R Square)

Variabel R Square R Square Adjusted

Attitude 0.803 0.797

Purchase Decision 0.837 0.830

Source: Research Result, 2022

Based on the table above, it is known that the R Square value for the Attitude variable is 0.803

which can be categorized as a strong model. This value shows the contribution of the X1

(Evaluate), X2 (Activity), and X3 (Potency) variables to the Z (Attitude) variable is 80.3% and

the remaining 19.7% is explained by other variables outside the model studied. The purchase

decision variable has an R Square value of 0.837 which is included in the strong model category.

This value shows that the evaluate, activity, potencyl and attitude variables are able to explain

the purchase decision variable by 83.7%, the remaining 16.3% is explained by other variables

outside the model.

Predictive Relevance atau Q-Square (Q2)

Predictive Relevance or Q-Square (Q2) is a measure of how well the observations made can give

results to the research model. The results of the calculation of the value of Q Square in this study

are as follows:

Q^2=1-[(1-〖R1〗^2 )×(1-〖R2〗^2 )]

Where R12 is R square for equation 1 which is 0.803, and R22 is R square for equation 2 which

is 0.837.

Q2=1-[(1-0.803)×(1-0.837)]=0.968

The results of the Q square calculation of 0.986 indicate that 96.8% of the variation in

endogenous variables (purchase decision) can be predicted by exogenous variables (evaluate,

activity, potency, and attitude) and the remaining 3.2% is explained by other variables not

included in this research model. It can also be interpreted if the model in this study is included

in the strong category because the Q square value is more than 0.35.

Cronbach’s

Alpha

Composite

Reliability

Average Variance

Extracted (AVE)

Activity 0.776 0.870 0.692

Attitude 0.924 0.946 0.816

Evaluate 0.915 0.941 0.802

Potency 0.920 0.962 0.926

Purchase

Decision

0.984 0.989 0.968

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Pranata, R. N., Kriyantono, R., & Hussein, A. S. (2022). The Effect of Internal Meaning on Purchase Decision with Attitude Mediation: A Quantitative

Explanatory Study of Brawijaya University Students' Internal Meaning of BTS Meal Co-Branding Products. Advances in Social Sciences Research

Journal, 9(5). 396-407.

URL: http://dx.doi.org/10.14738/assrj.95.12481

Goodness of Fit (GoF)

The measurement value based on Goodness of Fit has a range of values from 0 to 1. The value of

Goodness of Fit that is closer to 0 indicates the model is getting less good, and vice versa if the

Goodness of Fit is close to 1 indicates that the model is getting better. The criteria for the

strength or weakness of the research model based on the Goodness of Fit measurement are 0.36

(large GoF); a value of 0.25 (medium GoF), and a value of 0.10 indicates (small GoF) [6] The

model validation test is carried out by calculating the Goodness of Fit as follows:

��� = %&��� ****** × �***!*

��� = -.

0.816 + 0.968

2 7 × .

0.803 + 0.837

2 7

��� = √0.892 × 0.820 = 0.855

Calculation of Goodness of Fit (GoF) obtained a value of 0.855, it can be concluded that the

research model is good (close to number 1) and the accuracy of the model is included in the GoF

large category (> 0.36).

HYPOTHESIS TESTING

Hypothesis testing in this study is to determine the effect of internal meaning which includes

evaluate, activity and potency on purchase decision, either directly or indirectly through attitude

mediation. Hypothesis testing in PLS analysis can be done by looking at the value of the t- statistic test results and the probability value. The hypothesis can be accepted if the probability

value is less than 0.05 (5% significance level) or the t-statistical value is greater than t-table

(1.96).

Table 6. The results of hypothesis testing can be shown in the following table:

Hypothesis Relationship between

Variables

Path

Coefficient

t-statistic P value Result

H1a evaluate à purchase

decision

-0.111 2.895 0.004 pass

H1b activity à purchase

decision

0.150 1.505 0.133 rejected

H1c potency à purchase

decision

p.121 1.243 1.214 rejected

H2 attitude à purchase

decision

0.737 8.707 0.000 pass

H3a evaluate à attitude à

purchase decision

0.007 0.143 0.886 rejected

H3b activity à attitude à

purchase decision

0.405 5.000 0.000 pass

H3c potency à attitude à

purchase decision

0.267 3.371 0.001 pass

Source: Research Result, 2022

DISCUSSION

The internal meaning in this research is viewed from three main components, namely evaluate,

activity and potency. Therefore, it is analyzed the role of attitude in mediating the influence of

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each component of the internal meaning on the purchase decision. The results of hypothesis

testing regarding the effect of Attitude on purchase decision is obtained that attitudes affect

purchase decision. According to Schiffman and Kanuk, attitude is a learned tendency to be

happy or unhappy, in a consistent way with one object [3]. The results of hypothesis testing

indicate that evaluate has no significant effect on purchase decision through attitude, evaluate

is an evaluation of three components consisting of conspicuousness, uniqueness, and quality [23].

The results of hypothesis testing indicate that activity has a significant effect on purchase

decision through attitude, activity is an individual's meaning of co-branding represented as

hedonism and self-expansion [23] and co-branding satisfaction [4]. Hypothesis testing results

show that potency has a significant effect on purchase decision through attitude. Potency is

presented as individual meaning based on convenience of benefits, the convenience of

decisions, and convenience of transactions [4].

CONCLUSION

In this research, it was found that the internal meaning which includes evaluate, activity and

potency of the purchase decision either directly or indirectly through mediation can be analyzed

using Semantic Meaning Theory. Knowing one's meaning in viewing a product is very important

in the world of marketing. To understand consumers and develop the right marketing strategy

is to know what consumers think (cognition) what they feel (influence) and what they do

(behavior). These three elements are very important for understanding and developing

marketing strategies. This research can add a reference in the study of co-branding in

Indonesia, especially marketing communication, although it still has limitations that limit

generalization and has the opportunity to be researched in the future. This study analyzes two

brands operating in different fields, namely culinary and entertainment, but both have high

equity in their fields, in future research, it is necessary to expand research to brands of the same

product which have low equity so it is important to expand the next research.

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