A Study of Organizational Cynicism Among Employee Groups in a Multi-Campus Public University in Ghana: Does the Level of Education Matter?
DOI:
https://doi.org/10.14738/assrj.77.8533Keywords:
Cynicism; Employee Groups; Level of Education; Public Universities; GhanaAbstract
This paper, which was part of a larger study, investigates the relationship between Organizational Cynicism (OC) and the level of education of three employee groups – Teaching Staff (TS), Non-Teaching Staff (NTS), and Senior Staff (SS) – of a multi-campus public University in Northern Ghana. Valid data were collected from 192 employees of the University for Development Studies (UDS) and analysed. A one-way ANOVA and Correlation Analyses were used to respectively determine the cynicism level of the three employee groups; and the relationship between the employees’ level of education and their cynical tendencies in the University. The study found a significant relationship between employees’ cynicism and their level of education; and that the two variables are inversely related. The findings also indicate that the SS group has the highest prevalence of cynicism in the University, followed by the TS, and then the NTS. Some theoretical and managerial implications are discussed.
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[2]. Anderson, L. M. & Bateman, T. S., 1997. Organizational Cynicism in the workplace; Some Causes and Effects. Journal of Organizational Behavior, Volume 18, pp. 449-469.
[3]. Abraham, R., 2000. Organizational cynicism: Bases and consequences. Genetic, Social, and General Psychology Monographs; Volume 126(3), pp. 269-293.
[4]. Dean, J. W., Brandes, P. & Dharwadkar, R., 1998. Organizational Cynicism. Academy of Management Review, 23(2), pp. 341-352.
[5]. Arabacı, B., 2010. The effects of depersonalization and organizational cynicism levels on the job satisfaction of educational Inspectors. African Journal of Business Management, 4(13), pp. 2802-2811
[6]. Atalay, C. & Ozler, D., 2011. Research to Determine the Relationship between Organizational Cynicism and Burnout Levels of Employees in Health Sector. Business and Management Review, 1(4), pp. 26-38.
[7]. Neves, P., 2012. Organizational cynicism: Spillover effects on supervisor-subordinate relationships and performance. The Leadership Quarterly, p. 965–976.
[8]. Nafei, W. & Kaifi, B., 2013. The Impact of Organizational Cynicism on Organizational Commitment: An Applied Study on Teaching Hospitals in Egypt. European Journal of Business and Management, 5(12).
[9]. Chiaburu, D. S. et al., 2013. Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, p. 181–197.
[10]. Khan, M., 2014. Organizational Cynicism and Employee Turnover Intention: Evidence from Banking Sector in Pakistan. Pakistan Journal of Commerce and Social Sciences, 8(1), pp. 30-41.
[11]. Kanter, D. L. & Mirvis, P. H., 1989. The Cynical Americans: Living and Working in an Age of Discontent and Disillusion. San Francisco: Jossey-Bass.
[12]. Bedeian, A. G., 2007. Even if the Tower Is "Ivory," It Isn't "White:" Understanding the Consequences of Faculty Cynicism. Academy of Management Learning & Education, March, 6(1), pp. 9-32
[13]. Kouzes, J. M. & Posner, B. Z., 2005. Leading in Cynical Times. Journal of Management Inquiry, 14(4), pp. 357-364
[14]. Naus, F., Van Iterson, A. & Roe, R., 2007. Organizational cynicism: Extending the exit, voice, loyalty, and neglect model of employees’ responses to adverse Conditions in the Workplace. Human Relations, 60(5).
[15]. Kanter, D. & Mirvis, P., 2006. Beyond demography: A psychographic Profile of the Workforce. Human Resource Management, November.
[16]. Ishola, A. A., Adeleye, S. T. & Tanimola, F. A., 2018. Impact of Educational, Professional Qualification and Years of Experience on Accountants’ Job Performance. Journal of Accounting and Financial Management, 4(1).
[17]. Bashir, S., 2011. Organizational Cynicism; Development and Testing of an Integrated Model. A Study of Public Sector Employees in Pakistan. Islamabad: unpublished Doctoral Dissertation; Mohammad Ali Jinnah University.
[18]. Kalgan, G. & Aksu, M., 2010. Organizational cynicism of the research assistants: A Case of Akdeniz University. Social and Behavioural Science, p. 4820–4825.
[19]. Yasin, T. & Khalid, 2015. Organizational Cynicism, Work-Related Quality of Life and Organizational Commitment in Employees. Pakistan Journal of Commerce and Social Sciences, 9(2), pp. 568-582.
[20]. Kim, S., Jung, K., Noh, G. & Kang, L., 2019. What makes employees cynical in public organizations? Antecedents. Social Behaviour and Personality, 47(6), pp. 1-10.
[21]. Johnson, J. & O'Leary-Kelly, 2003. The effects of psychological contract breach and organizational cynicism. Journal of Organizational Behaviour, pp. 627-647.
[22]. Mousa, M., 2017. Organizational Cynicism and Organizational Commitment in Egyptian Public Primary Education: When Spring Yields Black Flowers. Arabian Journal of Business and Management Review (Kuwait Chapter), August.6(9).
[23]. Abugre, J., 2017. Relations at workplace, cynicism and Intentions to Leave. A proposed conceptual framework. International Journal of Organizational Analysis, 25(2), pp. 198-216.
[24]. Anon., 2017. UDS Statutes, Revised Edition. Tamale: University for Development Studies.
[25]. Yamane, T., 1973. Statistics: An Introductory Analysis. 3rd ed. New York: Harper and Row
[26]. Salkind, N. J., 2006. Exploring Research. 6th ed. New Jersey: Pearson Education International.
[27]. Brandes, P., 1997. Organizational Cynicism; its Nature, Antecedents and Consequences. s.l.: Unpublished Doctoral Dissertation, University of Cincinnati.
[28]. James, M., 2005. Antecedents and Consequences of Cynicism in Organizations: An Examination of the Potential Positive and Negative Effects on School Systems. s.l.:Unpublished Doctoral Dissertation, Forida State University; College of Business.
[29]. Aydin, M. & Akdag, G., 2016. The Relationship between Organizational Commitment and Organizational Cynicism among Hotel Employees in Southeastern Anatolia Region of Turkey. Eurasian Journal of Business and Management, 4(4), pp. 81-89.
[30]. Acaray, A. & Yildirim, S., 2017. The impact of personality traits on organizational cynicism in the education sector. World Journal of Entrepreneurship, Management and Sustainable Development, 13(1), pp. 65-76.
[31]. Mugenda, O. & Mugenda, A., 1999. Research Methods: Quantitative and Qualitative Approaches. Nairobi, Kenya: Act Press.
[32]. Fraenkel, J. R. & Wallen, N. E., 2006. How to Design and Evaluate Research in Education. 7th ed. New York: McGraw-Hill.
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Published
2020-07-13
How to Cite
Alhassan, I. (2020). A Study of Organizational Cynicism Among Employee Groups in a Multi-Campus Public University in Ghana: Does the Level of Education Matter?. Advances in Social Sciences Research Journal, 7(7), 43–51. https://doi.org/10.14738/assrj.77.8533
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