EXPLORING MULTIDIMENSIONAL CONSTRUCTS OF TRUST IN PROCUREMENT PRACTICES: AN EVIDENCE FROM MALAYSIA
DOI:
https://doi.org/10.14738/abr.87.8551Keywords:
Trust, Procurement Practice, Business PerformanceAbstract
During the last two decades, the study of procurement practices impacts on business performance has generated interest among many researchers. Yet very little literature deals specifically with how company success is affected by the procurement activities of companies. In fact, most of the papers reviewed on procurement activities are qualitative rather than empirical in nature. As a result, several businesses are starting to pursue further aspects of business-performing procurement activities. Against this backdrop, this work aims to fill this vacuum by performing empirical case studies at 28 companies operating in the worst ever chaotic climate in the world. The results of this research study attempt to determine the interconnection between the procurement practices of companies and business performance related to the seven trust attributes (commitment; openness; integrity, proximity, competence; reliability and security).
References
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HADRAWI, H. (2019). The impact of firm supply performance and lean processes on the relationship between supply chain management practices and competitive performance. Uncertain Supply Chain Management, 7(2), 341-350.
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KWON,I.&SUH, T. (2005), ‗Trust, commitment and relationships in supplychain management: a path analysis‘, Supply Chain Management: AnInternational Journal, vol. 10, no. 1, pp. 26-33.
Laing, A.W. andLian, P.C.S. (2005), ―Inter-organisationalrelationships in professional services: towards a typology of servicerelationships”, Journal of ServiceMarketing, Vol.19, no.2, pp. 114-127
LOPES, E. L., YUNES, L. Z., DE LAMÔNICA FREIRE, O. B., HERRERO, E., & PINOCHET, L. H. C. (2020). The role of ethical problems related to a brand in the purchasing decision process: An analysis of the moderating effect of complexity of purchase and mediation of perceived social risk. Journal of Retailing and Consumer Services, 53, 101970.
LYSONS, KAND FARRINGTON, B(2006), Purchasingand SupplyChain Management, 7thEdition, PrenticeHall, FT
MEYERS, D. T., KIPNIS, K., & GRIFFIN, S. (2019). Philosophical Dimensions of the Constitution. Routledge.
MISHRA, A. K., & SPREITZER, G. M. (1998). Explaining how survivors respond to downsizing: The roles of trust, empowerment, justice, and work redesign. Academy of management Review, 23(3), 567-588.
ROUSSEAU, P. L., & WACHTEL, P. (2002). Inflation thresholds and the finance–growth nexus. Journal of international money and finance, 21(6), 777-793.h, W.I.(2000),„Smithtarget costing for supply chain management: criteria and selection‟,IndustrialManagement and Data Systems, Vol.100No.5, pp. 210 -18
SITKIN, S.B. AND ROTH, N.L. (1993),„Explainingthelimited effectiveness oflegalisticremedies‟ for trust/distrust‟,Organisation Science, Vol.4, No.3, pp. 367 –92
WALKER H, MIEMCZYK J, JOHNSON T, SPENCER R (2012) Sustainable procurement : Past, Present and Future. Journal of Purchasing and Supply Management. Vol 18, Issue 4 pp 201 – 206
BAILY, P., FARMER, D. JESSOP AND D. JONES. (2005), PurchasingPrinciples andManagement, 9th ed., FinancialTimes-Pitman Publishing,London,
CARTER, JR AND NARASIMHAN, R (1996),„IsPurchasing ReallyStrategic?‟,International Journal of Purchasing and Materials Management,Winter, pp. 20-28
CHEN, S., LEI, J., & MOINZADEH, K. (2019). When to Lock the Price? The Optimal Procurement Policy under Input Price Volatility. The Optimal Procurement Policy under Input Price Volatility (November 10, 2019).
DYER, J. H., & CHU, W. (2000). The determinants of trust in supplier-automaker relationships in the US, Japan and Korea. Journal of international business studies, 31(2), 259-285.
EATON, K., STRITZKE, W. G., & OHAN, J. L. (2019). Using scribes in qualitative research as an alternative to transcription. The Qualitative Report, 24(3), 586-605.
FUKUYAMA, T., JOW, C. K., & CHEUNG, M. (1995). 2-and 4-Nitrobenzenesulfonamides: Exceptionally versatile means for preparation of secondary amines and protection of amines. Tetrahedron Letters, 36(36), 6373-6374.
HADRAWI, H. (2019). The impact of firm supply performance and lean processes on the relationship between supply chain management practices and competitive performance. Uncertain Supply Chain Management, 7(2), 341-350.
HASNAIN, S. S. S. (2019). Trust-Significance, Definitions and Dimensions: A Literature Search. Archives of Business Research, 7(2).
KWON,I.&SUH, T. (2005), ‗Trust, commitment and relationships in supplychain management: a path analysis‘, Supply Chain Management: AnInternational Journal, vol. 10, no. 1, pp. 26-33.
Laing, A.W. andLian, P.C.S. (2005), ―Inter-organisationalrelationships in professional services: towards a typology of servicerelationships”, Journal of ServiceMarketing, Vol.19, no.2, pp. 114-127
LOPES, E. L., YUNES, L. Z., DE LAMÔNICA FREIRE, O. B., HERRERO, E., & PINOCHET, L. H. C. (2020). The role of ethical problems related to a brand in the purchasing decision process: An analysis of the moderating effect of complexity of purchase and mediation of perceived social risk. Journal of Retailing and Consumer Services, 53, 101970.
LYSONS, KAND FARRINGTON, B(2006), Purchasingand SupplyChain Management, 7thEdition, PrenticeHall, FT
MEYERS, D. T., KIPNIS, K., & GRIFFIN, S. (2019). Philosophical Dimensions of the Constitution. Routledge.
MISHRA, A. K., & SPREITZER, G. M. (1998). Explaining how survivors respond to downsizing: The roles of trust, empowerment, justice, and work redesign. Academy of management Review, 23(3), 567-588.
ROUSSEAU, P. L., & WACHTEL, P. (2002). Inflation thresholds and the finance–growth nexus. Journal of international money and finance, 21(6), 777-793.h, W.I.(2000),„Smithtarget costing for supply chain management: criteria and selection‟,IndustrialManagement and Data Systems, Vol.100No.5, pp. 210 -18
SITKIN, S.B. AND ROTH, N.L. (1993),„Explainingthelimited effectiveness oflegalisticremedies‟ for trust/distrust‟,Organisation Science, Vol.4, No.3, pp. 367 –92
WALKER H, MIEMCZYK J, JOHNSON T, SPENCER R (2012) Sustainable procurement : Past, Present and Future. Journal of Purchasing and Supply Management. Vol 18, Issue 4 pp 201 – 206
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Published
2020-07-13
How to Cite
Aseh, K., Kenny, K., & Pathmanathan, R. (2020). EXPLORING MULTIDIMENSIONAL CONSTRUCTS OF TRUST IN PROCUREMENT PRACTICES: AN EVIDENCE FROM MALAYSIA. Archives of Business Research, 8(7), 32–38. https://doi.org/10.14738/abr.87.8551
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