AN ANALYSIS ON THE EFFECT OF EMPLOYEE SATISFACTION IN BUSINESS ORGANIZATIONS
DOI:
https://doi.org/10.14738/abr.87.8629Keywords:
Colleague Support, Discipline, Job SatisfactionAbstract
This research aims to study the effect of independent variables (Colleagues Support) on the dependent variable (Job Satisfaction) through one intervening variable (Discipline). The data analysis is path analysis using Partial Least Square (PLS) with single-mediator. The data processing uses software Warp PLS 5.0. The respondents in this research are all employees in three business organizations which are in the same neighborhood and have 61 neighbors. The results showed that there are influences of Colleague Support on Discipline, Colleague Support on Job Satisfaction, Discipline on Job Satisfaction, and Colleague Support on Job Satisfaction with Discipline as the intervening variable.
References
Ariani, D. W. (2015). Relationship with Supervisor and Co-Workers , Psychological Condition and Employee Engagement in the Workplace. Journal of Business and Management, 4(3), 34–47. http://doi.org/10.12735/jbm.v4i3p34
Arifin, N. (2012). Analisis Kualitas Kehidupan Kerja, Kinerja, dan Kepuasan Kerja pada CV. Duta Senenan Jepara. Jurnal Economia, 8(1), 11–21.
Bateman, G. (2009). EMPLOYEE PERCEPTIONS OF CO-WORKER SUPPORT AND ITS EFFECT ON JOB SATISFACTION , WORK STRESS AND INTENTION TO QUIT. University of Canterbury.
Belhassen, Y., & Shani, A. (2012). Hotel workers ’ substance use and abuse. International Journal of Hospitality Management, 31, 1292–1302. http://doi.org/http://dx.doi.org/10.1016/j.ijhm.2012.03.011
Brummelhuis, Lieke, L. Ten, Bakker, A. B., & Euwema, M. C. (2010). Is family-to-work interference related to co-workers’ work outcomes ? Journal of Vocational Behavior, 1–9. http://doi.org/10.1016/j.jvb.2010.06.001
Duha, T. (2018). LECTURER JOB SATISFACTION AFFECTED BY DISCIPLINE AND MOTIVATION MEDIATED BY ORGANIZATIONAL COMMITMENT. Journal of Applied Management (JAM) Volume, 16(2), 300–308. http://doi.org/http://dx.doi.org/10.21776/ub.jam.2018.016.02.13
Gambrell, C. E., Rehfuss, M. C., Suarez, E. C., & Meyer, D. (2011). Counselors ’ Job Satisfaction across Education Levels and Specialties. The Journal of Counselor Preparation and Supervision, 3(1). http://doi.org/http://dx.doi.org/10.7729/31.1024
Gollwitzer, P. M., & Oettingen, G. (2008). The question-behavior effect from an action control perspective. Journal of CONSUMER PSYCHOLOGY, 18, 107–110. http://doi.org/10.1016/j.jcps.2008.01.004
Jungert, T. (2012). The meaning of support from co- workers and managers in teams when working. (FOG-Report no 72). Linköping: Department of Behavioural Sciences and Learning (IBL), Linköping University.
Kopp, Lauren R. (2013). The Effects of Perceived Supervisor Work-Life Support on Employee Work- Life Balance , Job Satisfaction , Organizational Commitment , and Organizational Citizenship Behavior. University of Wisconsin-Stout, Graduate School.
Lewig, K. A., Xanthopoulou, D., & Bakker, A. B. (2007). Burnout and connectedness among Australian volunteers : A test of the Job Demands – Resources model. Journal of Vocational Behavior, 71, 429–445. http://doi.org/10.1016/j.jvb.2007.07.003
Lilius, J. M., Worline, M. C., Maitlis, S., Kanov, J., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal of Organizational Behavior, 29(September 2005), 193–218. http://doi.org/10.1002/job.508
Lin, S., & Lin, J. S. (2011). Impacts of coworkers â€TM relationships on organizational commitment- and intervening effects of job satisfaction. African Journal of Business Maangement, 5(8), 3396–3409. http://doi.org/10.5897/AJBM10.1558
Maryadi. (2012). PENGARUH BUDAYA ORGANISASI, KOMPENSASI, DAN KEPUASAN KERJA TERHADAP DISIPLIN KERJA GURU SD DI KECAMATAN TENGARAN KABUPATEN SEMARANG. JMP, 1(2), 177–188.
Munir, R. I. S., & Rahman, R. A. (2016). Determining Dimensions of Job Satisfaction using Factor Analysis. Procedia Economics and Finance, 37(16), 488–496. http://doi.org/10.1016/S2212-5671(16)30156-3
Norianggono, Y. C. P., Hamid, D., & Ruhana, I. (2014). PENGARUH LINGKUNGAN KERJA FISIK DAN NON FISIK TERHADAP KINERJA KARYAWAN ( Studi Pada Karyawan PT . Telkomsel Area III Jawa-Bali Nusra di Surabaya ). Jurnal Administrasi Bisnis (JAB), 8(2), 1–10. Retrieved from administrasibisnis.studentjournal.ub.ac.id
O’Meara, M. G., Marin-garcia, J. A., & Martinez-gomez, M. (2014). Validation of the JDS satisfaction scales applied to educational university environments. Journal of Industrial Engineering and Management, 7(1), 72–99. http://doi.org/htttp://dx.doi.org/10.3926/jiem.906
Olaniyan, S. O., & Hystad, S. W. (2016). Journal of Work and Organizational Psychology. Journal of Work and Organizational Psychology, 32, 163–171. http://doi.org/http://dx.doi.org/10.1016/j.rpto.2016.09.003
Roelen, C. A. ., Koopmans, P. ., & Groothoff, J. . (2008). Which work factors determine job satisfaction?, 30(4), 433–439.
Rozak, N. A., Ma’amor, H., & Hassan, N. (2016). Measuring Reliability and Validity Instruments of Work Environment towards Quality Work Life. Procedia Economics and Finance, 37(16), 520–528. http://doi.org/10.1016/S2212-5671(16)30160-5
Sarwono, Jonathan & Narmawati, Umi. (2015). Membuat Skripsi, Tesis, dan Disertasi dengan Partial Least Square SEM (PLS-SEM). Yogyakarta: Penerbit Andi
Shanock, L. R., Roch, S. G., & Mishara, V. (2012). WHY WE SHOULD CARE ABOUT EXCHANGE RELATIONSHIPS WITH COWORKERS AS WELL AS SUPERVISORS : BOTH FELLOW EMPLOYEES AND THE ORGANIZATION BENEFIT. TPM, 19(4), 291–310. http://doi.org/10.4473/TPM19.4.4
Sholihin, Mahfud., & Ratmono, Dwi. (2013) Analisis SEM_PLS dengan WarpPLS 3.0 Untuk Hubungan Nonlinear dalam Penelitian Sosial dan Bisnis. Yogyakarta: C.V Andi Offset
Sugiono. (2016). Metode Penelitian Kombinasi (Mixed Method). Bandung: Alfabeta
Tasios, T., & Giannouli, V. (2017). Job Descriptive Index ( JDI ): Reliability and validity study in Greece. Archives of Assessment Psychology, 7(1), 61–91.
Triyono, B., Raharjo, H., Faiq, Pratiwi, M. I., Ayu, N. M., & Nuryawani, T. P. (2013). Evaluasi Kebijakan Reformasi Birokrasi. Jakarta.
Yang, T., Shen, Y., Zhu, M., Liu, Y., Deng, J., & Chen, Q. (2016). Effects of Co-Worker and Supervisor Support on Job Stress and Presenteeism in an Aging Workforce : A Structural Equation Modelling Approach. International Journal of Environmental Research and Public Health, 1–15. http://doi.org/10.3390/ijerph13010072
Arifin, N. (2012). Analisis Kualitas Kehidupan Kerja, Kinerja, dan Kepuasan Kerja pada CV. Duta Senenan Jepara. Jurnal Economia, 8(1), 11–21.
Bateman, G. (2009). EMPLOYEE PERCEPTIONS OF CO-WORKER SUPPORT AND ITS EFFECT ON JOB SATISFACTION , WORK STRESS AND INTENTION TO QUIT. University of Canterbury.
Belhassen, Y., & Shani, A. (2012). Hotel workers ’ substance use and abuse. International Journal of Hospitality Management, 31, 1292–1302. http://doi.org/http://dx.doi.org/10.1016/j.ijhm.2012.03.011
Brummelhuis, Lieke, L. Ten, Bakker, A. B., & Euwema, M. C. (2010). Is family-to-work interference related to co-workers’ work outcomes ? Journal of Vocational Behavior, 1–9. http://doi.org/10.1016/j.jvb.2010.06.001
Duha, T. (2018). LECTURER JOB SATISFACTION AFFECTED BY DISCIPLINE AND MOTIVATION MEDIATED BY ORGANIZATIONAL COMMITMENT. Journal of Applied Management (JAM) Volume, 16(2), 300–308. http://doi.org/http://dx.doi.org/10.21776/ub.jam.2018.016.02.13
Gambrell, C. E., Rehfuss, M. C., Suarez, E. C., & Meyer, D. (2011). Counselors ’ Job Satisfaction across Education Levels and Specialties. The Journal of Counselor Preparation and Supervision, 3(1). http://doi.org/http://dx.doi.org/10.7729/31.1024
Gollwitzer, P. M., & Oettingen, G. (2008). The question-behavior effect from an action control perspective. Journal of CONSUMER PSYCHOLOGY, 18, 107–110. http://doi.org/10.1016/j.jcps.2008.01.004
Jungert, T. (2012). The meaning of support from co- workers and managers in teams when working. (FOG-Report no 72). Linköping: Department of Behavioural Sciences and Learning (IBL), Linköping University.
Kopp, Lauren R. (2013). The Effects of Perceived Supervisor Work-Life Support on Employee Work- Life Balance , Job Satisfaction , Organizational Commitment , and Organizational Citizenship Behavior. University of Wisconsin-Stout, Graduate School.
Lewig, K. A., Xanthopoulou, D., & Bakker, A. B. (2007). Burnout and connectedness among Australian volunteers : A test of the Job Demands – Resources model. Journal of Vocational Behavior, 71, 429–445. http://doi.org/10.1016/j.jvb.2007.07.003
Lilius, J. M., Worline, M. C., Maitlis, S., Kanov, J., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal of Organizational Behavior, 29(September 2005), 193–218. http://doi.org/10.1002/job.508
Lin, S., & Lin, J. S. (2011). Impacts of coworkers â€TM relationships on organizational commitment- and intervening effects of job satisfaction. African Journal of Business Maangement, 5(8), 3396–3409. http://doi.org/10.5897/AJBM10.1558
Maryadi. (2012). PENGARUH BUDAYA ORGANISASI, KOMPENSASI, DAN KEPUASAN KERJA TERHADAP DISIPLIN KERJA GURU SD DI KECAMATAN TENGARAN KABUPATEN SEMARANG. JMP, 1(2), 177–188.
Munir, R. I. S., & Rahman, R. A. (2016). Determining Dimensions of Job Satisfaction using Factor Analysis. Procedia Economics and Finance, 37(16), 488–496. http://doi.org/10.1016/S2212-5671(16)30156-3
Norianggono, Y. C. P., Hamid, D., & Ruhana, I. (2014). PENGARUH LINGKUNGAN KERJA FISIK DAN NON FISIK TERHADAP KINERJA KARYAWAN ( Studi Pada Karyawan PT . Telkomsel Area III Jawa-Bali Nusra di Surabaya ). Jurnal Administrasi Bisnis (JAB), 8(2), 1–10. Retrieved from administrasibisnis.studentjournal.ub.ac.id
O’Meara, M. G., Marin-garcia, J. A., & Martinez-gomez, M. (2014). Validation of the JDS satisfaction scales applied to educational university environments. Journal of Industrial Engineering and Management, 7(1), 72–99. http://doi.org/htttp://dx.doi.org/10.3926/jiem.906
Olaniyan, S. O., & Hystad, S. W. (2016). Journal of Work and Organizational Psychology. Journal of Work and Organizational Psychology, 32, 163–171. http://doi.org/http://dx.doi.org/10.1016/j.rpto.2016.09.003
Roelen, C. A. ., Koopmans, P. ., & Groothoff, J. . (2008). Which work factors determine job satisfaction?, 30(4), 433–439.
Rozak, N. A., Ma’amor, H., & Hassan, N. (2016). Measuring Reliability and Validity Instruments of Work Environment towards Quality Work Life. Procedia Economics and Finance, 37(16), 520–528. http://doi.org/10.1016/S2212-5671(16)30160-5
Sarwono, Jonathan & Narmawati, Umi. (2015). Membuat Skripsi, Tesis, dan Disertasi dengan Partial Least Square SEM (PLS-SEM). Yogyakarta: Penerbit Andi
Shanock, L. R., Roch, S. G., & Mishara, V. (2012). WHY WE SHOULD CARE ABOUT EXCHANGE RELATIONSHIPS WITH COWORKERS AS WELL AS SUPERVISORS : BOTH FELLOW EMPLOYEES AND THE ORGANIZATION BENEFIT. TPM, 19(4), 291–310. http://doi.org/10.4473/TPM19.4.4
Sholihin, Mahfud., & Ratmono, Dwi. (2013) Analisis SEM_PLS dengan WarpPLS 3.0 Untuk Hubungan Nonlinear dalam Penelitian Sosial dan Bisnis. Yogyakarta: C.V Andi Offset
Sugiono. (2016). Metode Penelitian Kombinasi (Mixed Method). Bandung: Alfabeta
Tasios, T., & Giannouli, V. (2017). Job Descriptive Index ( JDI ): Reliability and validity study in Greece. Archives of Assessment Psychology, 7(1), 61–91.
Triyono, B., Raharjo, H., Faiq, Pratiwi, M. I., Ayu, N. M., & Nuryawani, T. P. (2013). Evaluasi Kebijakan Reformasi Birokrasi. Jakarta.
Yang, T., Shen, Y., Zhu, M., Liu, Y., Deng, J., & Chen, Q. (2016). Effects of Co-Worker and Supervisor Support on Job Stress and Presenteeism in an Aging Workforce : A Structural Equation Modelling Approach. International Journal of Environmental Research and Public Health, 1–15. http://doi.org/10.3390/ijerph13010072
Downloads
Published
2020-08-04
How to Cite
Soewarto, F. X. ., & Subyantoro, A. . (2020). AN ANALYSIS ON THE EFFECT OF EMPLOYEE SATISFACTION IN BUSINESS ORGANIZATIONS. Archives of Business Research, 8(7), 196–209. https://doi.org/10.14738/abr.87.8629
Issue
Section
Articles