The effect of organizational communication, transformational leadership and organizational learning to OSH performance A Case Study in PT WASKITA KARYA
DOI:
https://doi.org/10.14738/abr.101.11529Keywords:
organizational communication, transformational leadership, organizational learning organization, safety culture, safety performance.Abstract
Cases of work accidents are still happening today, including the construction service company. It indicates that the safety performance of construction service companies is not optimal, so it is important and needs to be investigated, especially safety culture, organizational communication, learning organization, and transformational leadership. Hence, this study explores the role of organizational communication in mediating the influence of transformational leadership and learning organization on safety culture and safety performance. The study used a quantitative approach through a survey with a questionnaire instrument designed on a Likert scale. The participant is 218 workers of PT. Waskita Karya (Persero) Tbk. Data analysis using structural equation modeling.
The results showed that transformational leadership, learning organization, and safety culture had a positive and significant direct effect on work safety performance and safety culture, in addition the result also confirm that the key success factor for safety performance is organizational communication. Based on these findings, practically it is recommended that organizational communication among the workforce needs to be improved continuously to make a greater contribution to safety culture and performance.
References
Afandi, R., Desrianty, A., & Yuniar. (2014). Usulan Penanganan Identifikasi Bahaya Menggunakan Teknik Hazard Identification Risk Assessment and Determining Control (HIRADC) (Studi kasus di PT. Komatsu Undercarriage Indonesia). Jurnal Online Institut Teknologi Nasional, 03(02), 25-35.
Aryani, R., & Widodo, W. (2020). The Determinant of Organizational Culture and Its Impact on Organization: A Conceptual Framework. International Journal of Higher Education, Vol. 9, No. 3, pp. 64-70.
Aytac, S., & Dursun, S. (2018). The effect on the safety culture of occupational accidents and safety behavior: The case of Turkey. 11 June 2018, 38th International Academic Conference, Prague, 20-28. https://doi.org/10.20472/IAC.2018.038.005.
Baldwin, J. R., Perry, s. d., & Moffitt, M. A. (2004). Communication Theories: For Everday Life,
Pearson Education, Inc, Boston.
Bangun, W. (2012). Manajemen Sumber Daya Manusia, Penerbit Erlangga, Jakarta.
Barrett, Deborah J. (2011). Leadership Communication Third Edition. New York: McGraw Hill, Inc.
Bass, B.M. & Avolio, B.J. (1990). The implications of transactional and transformational leadership for the individual, team, and organizational development. Research in Organizational Change and Development, 4, 231–272.
Bateman, T. S., & Snell, S. A. (2015). Management, Eleventh Edition, New York: McGraw-Hill. Bosak, J., Coetsee, W. J., & Cullinane, S.-J. (2013). Safety climate dimensions as predictors for risk behavior. Accident Analysis & Prevention, 55, 256–
doi:10.1016/j.aap.2013.02.022
Chen, W. T., Wang, C. W., Lu, S. T., & Pan, N. H. (2018). The Impact of Safety Culture on Safety Performance-A Case Study of Taiwan’s Construction Industry. The International Journal of Organizational Innovation, 11, 1, 1-16.
Cooper, D. (2001). Improving Safety Culture, A Practical Guide. United Kingdom: Applied Behavioural Sciences.
Coopera, M. D., Collinsb, M., Bernardb, V., Schwannc, S., & Knoxd, R. J. (2019). Criterion- Related Validity of The Cultural web When Assessing Safety Culture. Journal Elsevier Safety Science, 111, pp. 49-66.
DeVito, J. A. (1997). Komunikasi Antar Manusia, Professional Books, Jakarta.
Drafke, M. (2009). The Human Side of Organizations, 10th Edition. New Jersey: Pearson Prentice hall.
Effendy, O. U. (1992). Hubungan Masyarakat: Suatu Studi Komunikologis, PT. Remaja Rosdakarya, Bandung.
Ernika, D. (2016). Pengaruh Komunikasi Organisasi dan Motivasi Kerja Terhadap Kinerja Karyawan Pada PT Inti Tractors Samarinda. E-Journal Ilmu Komunikasi, 4(2): 87-101.
Fang, D., Chen Y., & Wong L. (2006). Safety Climate in Construction Industry : A Case Study in Hong Kong. Journal of Construction Engineering and Management, 132, 573-584.
Febrial, E., & Anik, H. (2020). The Effect of Organizational Communication and Job Satisfaction on Employee Engagement and Employee Performance at PT. Abyor International. Dinasti International Journal of Education Management And Social Science, 1(4), 479-89.
Ghofar, A., Wibowo & Tola, B. (2018). The Influence of Transformational Leadership, Interpersonal Communication, and Organizational Commitment of Public Service Quality in BNP2TKI. International Journal of Human Capital Management, 2(2), 9-17.
Goh, S. C., Chan, C., & Kuziemsky, C. (2013). Teamwork, Organizational Learning, Patient Safety and Job Outcomes. International Journal of Health Care Quality Assurance, 26(5), 420-432.
Gunawan & Waluyo. (2018). Risk Based Behavioral Safety Membangun Kebersamaan Untuk Mewujudkan Keunggulan Operasi, PT. Gramedia Pustaka Utama, Jakarta.
Gupta, M., & Surie. (2004). Entrepreneural Leadership: Developing and Measuring A Cross- Cultural Construct. Journal of Business Venturing, 19, 245.
Hair, J. F., Babin, B. J., Anderson, R. E., & Black, W. C. (2018). Multivariate data analysis (8th ed.). India: Cengage India.
Huang, P., & Yao, C. (2017). Effect of Learning Organization on Organizational Communication and Organizational Creativity in High-Tech Industry. EURASIA Journal of Mathematics, Science and Technology Education, 13(12), 7723-7730.
Ivancevich, J. M., Kanopaske, R., & Matteson, M. T. (2016). Organizational Behavior and Management, Tenth Edition, McGraw-Hill, New York.
Jerez-Gomez, Pilar, Cespedes-Lorente, J., Valle-Cabrera, R. (2005). Organizational Learning Capability: A Proposal of Measurement. Journal of Business Research, 58, 715-725.
Karim, Z., & Rahman, M. M. (2018). The Impact of Learning Organization on the Performance of Organizations and Job Satisfaction of Employees: An Empirical Study on Some Public and Private Universities in Bangladesh. European Journal of Business and Management, 10. 8, 142-151.
Kinicki, A., & Kreitner, R. (2012). Organizational Behaviour: Key Concepts, Skills & Best Practices, McGraw-Hill Irwin, New York.
Lievens, I., & Vlerick, P. (2014). Transformational Leadership and Safety Performance Among Nurses: The Mediating Role of Knowledge-Related Job Characteristics. Journal of Advanced Nursing, 70. 3, 651-661.
Little, A. D. (2011). Safety Culture, Safety Behaviour and Safety Performance in Railway Companies. 9th World Congress Rail Research, 1-21.
Littlejohn, A., Lukic, D., & Margaryan, A. (2014). Comparing Safety Culture and Learning Culture. Risk Management, 16(4), 272-293.
Lümker, L., H. (2012). The Impact of Communication on Safety Behavior of Employees. Master thesis, Communication Studies University of Twente, 30 November, pp. 1-53.
Lundberg, C. C., & Brownell, J. (1993). The Implications of Organizational Learning for Organizational Communication: A Review and Reformulation. The International Journal of Organizational Analysis, 1(1), 29-53.
Lutchman, C., Rohanie, & Ghanem, W. (2012). Safety Management A Comprehensive Approach to Developing A Sustainable System, CRC Press Taylor & Francis Group, Boca Raton.
Lyndon, A., Johnson, M. C., Bingham, D., Napolitano, P. G., Joseph, G., Maxfield, D. G., & O’Keeffe, D. F. (2015). Transforming Communication and Safety Culture in Intrapartum Care: A Multi-Organization Blueprint. JOGNN, 44, 341-349. DOI: 10.1111/1552- 6909.12575.
Men, L. R. (2014). Strategic Internal Communication: Transformational Leadership, Communication Channels, and Employee Satisfaction. SAGE, 28(2), 264-284.
Miang, G. Y. (2017). Impact of Transformational Leadership on Safety Culture. Safety and Resilience Research Unit (SaRRU), 1-3.
Miller, K. (2009). Organizational Communication: Approaches and Processes, 6th edition.
Belmont, CA: Wadsworth Publishing Company.
Mueller, R. O. (1996). Basic principles of structural equation modeling, Springer-Verlag New York, Inc, New York.
Mullen, J., Kelloway, E. K., & Teed, M. (2017). Employer Safety Obligations, Transformational Leadership and Their Interactive Effects on Employee Safety Performance. Safety Science, 91(), 405-412.
Panggabean, Mutiara Sibarani. (2016). Manajemen Sumber Daya Manusia, Ghalia Indonesia, Bogor.
Putri, L. A., & Hadi, C. (2014). Perbedaan Kinerja Keselamatan Ditinjau Dari Tingkat Persepsi Risiko Pada Pekerja PT. Ridlatama Bangun Usaha. Jurnal Psikologi Industri dan Organisasi, 3, 1, 204-209.
Rahmawati, T., Satria, A., & Purnaningsih, N. (2018). The Effect of Leadership, Education and Communication Channel Factors on Patient Safety Culture. Indonesian Journal of Business and Entrepreneurship, 4(3), 227-238.
Robbins, S. P., & Coutler, M. (2016). Management, Thirteenth Edition, Pearson Educated Limited, New York.
Shen, Y., Ju, C., Koh, T. Y., Rowlinson, S., & Bridge, A. J. (2017). The Impact of Transformational Leadership on Safety Climate and Individual Safety Behavior on Construction Sites. International Journal Environmental Research and Public Health, 14, 45, 1-17.
Shuen, Y. S., & Wahab, S. R. A. (2016). The Mediating Effect of Safety Culture on Safety Communication and Human Factor Accident at the Workplace. Asian Social Science, 12(12), 127-142.
So, I. G., Noerlina, Djunggara, A. A., Fahrobi, R., Simamora, B. H., & Ruangkanjanases, A. (2018). Effect of Organisational Communication andCulture on Employee Motivation and Its Impact on Employee Performance. Pertanika J. Soc. Sci. & Hum, 26(2), 1133-1142.
White, M. A., & Bruton, G. D. (2007). The Management of Technology and Innovation: A Strategic Approach, Thomson Higher Education, Mason, OH.
Widodo W., & Mawarto, M. (2020). Investigating the role of innovative behavior in mediating the effect of transformational leadership and talent management on performance. Management Science Letters, 10. 2175–2182, doi: 10.5267/j.msl.2020.3.019
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Kholil Kholil, Amri K
This work is licensed under a Creative Commons Attribution 4.0 International License.