QUALITY CULTURE TO IMPROVE KNOWLEDGE SHARING AND THE POSITIVE EFFECT ON ENGAGEMENT OF ACADEMIC STAFF
(An Empirical Study in Indonesian Private Higher Education)
DOI:
https://doi.org/10.14738/abr.91.9578Keywords:
engagement. quality culture, quality assurance, knowledge sharing.Abstract
The Ministry of Research, Technology, and Higher Education has a vision that contains the quality of higher education, by quality assurance implementation that aims to build a quality culture of higher education. Quality culture is an organizational value system that produces a conducive environment for the formation and continuous improvement of quality. The effects of quality culture on employee behaviors had been gained researchers attention, and as important factors for fostering knowledge sharing behaviors. This study conducted at Universitas Mercu Buana with 144 lecturers as samples. Data analysis by structural equation model and processed with AMOS software. The result of this study showed that quality culture affected positively human resource management practices, knowledge sharing among lecturers, then affected lecturer' engagement
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Yu, T, Lu T, and Liu T.2010. Exploring Factors that Influence Knowledge Sharing Behavior Via Web Log. Computers in Human Behavior, Vol.26, No.1. pp:32-47.
Zamani (2018). Factors Influencing Knowledge Sharing among Personnel of Agricultural Extension and Education Organization in Iranian Ministry of Jihad-e Agriculture. J. Agr. Sci. Tech. Vol. 13: 491-501.
Zannah, Ulfah Nurul, and Sumadhinata, Yelli Eka. 2018. Knowledge Sharing and Implications for Employee Engagement (Case Study: Faculty of Business and Management, Widyatama University). Universitas Widyatama.
Ahmad, M. Shakil. 2012. Impact of Organizational Culture on Performance Management Practices in Pakistan. Business Intelligence Journal ,Vol.5 No.1, pp: 50-55.
Ajmal, Mian M and Tauno Kekäle, and Kaj U. Koskinen. 2009. Role of organisational culture for knowledge sharing in project environments. Int. J. Project Organisation and Management, Vol. 1, No. 4, pp:258-274.
Agbagwa, I.O. and Ekeke, C. (2011) Structure and Phytodiversity of Freshwater Swamp Forest in Oil-Rich Bonny, Rivers State, Nigeria. Research Journal of Forestry, 5, 66-77.
Akbar, A. & Manurung, A.D.R. 2020. The Influence of Organizational Culture and Situational Leadership to Employee Engagement Through Compensation as a Mediator at PT. Astra Welab Digital Arta. . Dinasti International Journal of Economics, Finance & Accounting., Vol.1, No.6, pp: 872-882
Al Shehri, Mohammed, Patrick McLaughlin, Ahmed Al-Ashaab and Rashid Hamad 2017. The Impact of Organizational Culture on Employee Engagement in Saudi Banks. Journal of Human Resources Management Research. Vol. 2017, pp: 1-23.
Al-Sarayrah, Safa, Ali Tarhini, Bader Yousef Obeidat, Zahran Al-Salti, and Tagreed Kattoua. 2016. The Effect of Culture on Strategic Human Resource Management Practices: A Theoretical Perspective. International Journal of Business Management and Economic Research (IJBMER), Vol 7, No.4, pp:704-716.
Arifin, R. & Lo, S.J. 2020. The Effect of Motivation and Organizational Culture on Employee Engagement Mediated Performance at PT. XYZ. Dinasti International Journal of Economics, Finance & Accounting., Vol.1, No.5, pp: 879-887.
Cabrera, Elizabeth F. and Angel Cabrera. 2016. Fostering knowledge sharing through people management practices. Thunderbird the Garvin School of International Management,Canbera.
Goetsch, David L. and Davis, Stanley B. (2001), Introduction to Total Quality, 2nd ed., New Jersy: Prentice Hall.
Herminingsih, Anik.2015. Budaya Organisasi. Andi dan Universitas Mercu Buana. Yogyakarta.
Iqbal, Salman.2015.Employyes' Perceptions of Human Resource Management Practices and Knowledge Sharing Behavior. Disertattion of Doctor of Philosophy in Human Resource Management at Massey University, Palmerson North, New Zealand.
Jerome, Nyameh.2013. Empirical Investigation of the Impact of Organizational Culture on Human Resource Management. International Journal of Business and Social Science Vol. 4 No. 5, pp:84-93.
Juan, Sui Hai, Irene Wei Kiong Tingb, Qian Long Kwehc, Liu Yao. 2018. How Does Knowledge Sharing Affect Employee Engagement? Institutions and Economies Vol. 10, No. 4, pp. 49 - 67
Ling, C, T, N. 2011.“Culture and Trust in Fostering Knowledge-Sharing” The Electronic Journal of Knowledge Management Vol 9, No. 4, pp:328-339.
Malhi, Ranjit Singh (2013). Creating and Sustaining: A Quality Culture. Journal of Defense Management. Vol. S3. Pp:1-4.
Matoskova, Jana and . Petra Smesna. Human resource management practices stimulating knowledge sharing. 2015. Management & Marketing. Challenges for the Knowledge Society .Vol. 12, No. 4, pp. 614-632.
Noe, R.A., Hollenbeck, J.R., Gerhart, B., Wright, M.P., (2015). Human Resource Management: Gaining a Competitive Advantage. International edition. McGraw-Hill Irwin. Boston
Olatokun W., & Nwafor, C. I. (2012). The effect of extrinsic and intrinsic motivation on knowledge sharing intention among civil servants in Ebonyi State, Nigeria. Information Development, Vol.28, No.3, pp: 216-234.
Pervaiz, Uzma, Muhammad Imran, Qudsia Arshad, Rabia Haq , Mah-a-Mobeen, Muhammad Kamran Khan. 2016. Human resource practices and knowledge sharing: The moderating role of trust. International Journal of Organizational Leadership Vol. 5, pp: 15-23.
Pircher, Richard and Attila Pausits.2011. Information and Knowledge Management at Higher Education Institutions. Management Information Systems, Vol. 6 (2011), No. 2, pp. 008-016.
Prystupa, Kaja.2017. The Role of Organizational Culture in Knowledge Management in Small Companies. Journal of Entrepreneurship, Management and Innovation (JEMI), Vol.13, No.3, pp: 151-173.
Razak, Norfadzilah Abd, Wan Edura Wan Rashid, Hairunnisa Ma’amor, Nini Hartini Asnawi, Nor Lela Ahmad, and Nur’Ain Achim. 2013. Leveraging Knowledge Transfer in Strategic Human Resource Management. International Journal of Trade, Economics and Finance, Vol. 4, No. 4, pp: 168-172.
Sohail, M. Sadiq and Salina Daud. 2009. Knowledge sharing in higher education institutions Perspectives from Malaysia. The journal of information and knowledge management systems Vol. 39 No. 2, 2009 pp. 125-142.
Soni, Suneet.2019. Impact of Organizational Culture on Employee Engagement and Effectiveness in Indian Manufacturing Company. IITM Journal of Management and IT. Volume 10, Issue 2 , Pp: 42-52.
Liaw S, Chen G and Huang H (2008), Users’ Attitudes Toward Web-Based Collaborative Learning Systems for Knowledge Management, Computers and Education, Vol. 50, No. 3, pp. 950-961.
Suharnomo. 2009. The Impact of Culture on Human Resource Management Practices: An Empirical Research Finding in Indonesia. Oxford Business & Economics Conference Program.
Tiwana, Amrit. (2002). The Knowledge Management Toolkit : Orchestrating IT,Strategy and Knowledge Platform 2nd edition. Upper Saddle River: Prentice Hall.
Vetrakova, Milota and Lukas Smerek.2015. The Impact of Corporate Culture on Human Resources Development in an Intercultural Environment. Human Resources Management & Ergonomics Vol. 9, pp:108-122.
Wei, Li-qun, Jun Liu and Yichi Zhang. 2008. The role of corporate culture in the process of strategic human resource management: Evidence from Chinese enterprises. Human Resource Management, Vol.47, No.4, pp:777-794.
Yu, T, Lu T, and Liu T.2010. Exploring Factors that Influence Knowledge Sharing Behavior Via Web Log. Computers in Human Behavior, Vol.26, No.1. pp:32-47.
Zamani (2018). Factors Influencing Knowledge Sharing among Personnel of Agricultural Extension and Education Organization in Iranian Ministry of Jihad-e Agriculture. J. Agr. Sci. Tech. Vol. 13: 491-501.
Zannah, Ulfah Nurul, and Sumadhinata, Yelli Eka. 2018. Knowledge Sharing and Implications for Employee Engagement (Case Study: Faculty of Business and Management, Widyatama University). Universitas Widyatama.
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Published
2021-01-28
How to Cite
Herminingsih, A., & Rizki, M. (2021). QUALITY CULTURE TO IMPROVE KNOWLEDGE SHARING AND THE POSITIVE EFFECT ON ENGAGEMENT OF ACADEMIC STAFF : (An Empirical Study in Indonesian Private Higher Education). Archives of Business Research, 9(1), 65–74. https://doi.org/10.14738/abr.91.9578
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